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"Probably overcharged elderly customer"

A review of Alpha Plumbing Ltd by Mark written on Friday 30th of June 2017

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Alpha Plumbing charged my elderly father £1241.74 to supply and fit a new toilet and wash basin, and to change an old radiator to a towel rail. He was charged over £600 for the units and parts and £640 for 20 hours of time. I have attached the receipt, I think it speaks for itself - considering that full bathroom suites can be bought for less than £200 I think this is extortionate. Similar towel rails to the one installed seem to cost £60 - £80 from my research, not £190! In my view the time being charged is also excessive.

Looking at quote checkers for the individual jobs this is almost twice the usual rates.

I recently found out my father also paid £690 to Alpha Plumbing for one additional radiator to be fitted last year. Looking at the average cost for this type of job, this should have come in at around £200 - £300 in total..

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